You have the right to terminate this contract within 14 days without giving a reason. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier or a transport company has received or taken possession of the goods.
A 30-day customer satisfaction guarantee applies to all of our products. You can request a guaranteed refund of the purchase price within these 30 days. If you are not satisfied with the purchase, simply send us the unopened and unused product and we will refund you the full purchase amount. We will refund your money within 14 days of receiving the returned product.
In order to exercise your right of withdrawal, you must inform us (CBD EU Trade, postal address, firstname.lastname@example.org, telephone) in writing (by post or by email) that you wish to withdraw from this contract. You can use the attached cancellation form for this purpose, but this is not absolutely necessary.
You can also fill out and submit the withdrawal model form or another clear declaration electronically on our website cbd-liquid-oil.com. If you make use of this option, we will immediately send you a confirmation (e.g. by email) that we have received your message.
In order to meet the cancellation deadline, it is sufficient if you have sent your declaration of exercising your right of cancellation before the deadline has expired.
Consequences of the withdrawal
Right of return / return
How can we help you?
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Accidentally given a wrong delivery address? Please contact us as soon as possible. We will then try to change the details for you.